Follow all acclimation procedures carefully to help insure the
success of your new livestock. It is a requirement of our
Guarantee that you follow our acclimation procedures for each
new arrival - even if they appear dead. Some fish may appear dead
upon arrival; however, in many cases, they are just tired. After
you acclimate them, they will begin waking up and swimming around.
- Turn off all aquarium lights for 3-4 hours. This gives all new arrivals
a chance to rest without being harassed.
- Float the bag with the new fish in the aquarium for 15-20
minutes to equalize the water temperature in the bag with the
water temperature in the aquarium.
- After 15-20 minutes cut open the top of the plastic bag with
the new fish and roll down the top of the bag about an inch
to create an air pocket within the lip of the bag.
- Continue to float the bag in the aquarium.
- Pour one-half cup of aquarium water into the bag every 5
minutes until the bag is nearly full.
- Remove the bag from the aquarium and discard half of the
water from the bag. (Be careful that you do not discard your
fish!) Do not pour the water from the bag into the aquarium.
- Again float the bag in the aquarium and add one-half cup
of aquarium water every 5 minutes until the bag is nearly full
- Net the fish carefully from the bag and release it into the
For fish with spines such as Lionfish, Squirrelfish, etc:
You may discard nearly all of the water from the shipping bag
into a bucket and then empty the fish directly from the bag
into the aquarium. A small amount of shipping water will escape
into the aquarium this way, but our shipping water is reef safe
and will not harm your aquarium. This method is much safer for
fish with spines that can become tangled in a net.
For Coral & Invertebrates
- Float the bag in the aquarium for 15-20 minutes to equalize
the water temperature.
- For sponges, clams, scallops, and gorgonians:
These items should never be exposed to air. Open the shipping
bag underwater and remove the specimen from the bag underwater.
After you remove the item twist the shipping bag closed underwater
and discard the shipping bag and all of the water in it. A small
amount of shipping water will escape into the aquarium this
way, but our shipping water is reef safe and will not harm your
aquarium. This method will help to insure the success of these
specimens in your aquarium. Then follow steps 8 through 10.
For all other corals and invertebrates: Remove the
bag from the aquarium and cut open the top of the bag. Then
follow steps 3 through 10.
- Pour one-half cup of aquarium water into the bag every 5 minutes
until the bag is nearly full.
- Discard half of the water from the bag. Do not pour the water
from the bag into the aquarium.
- Add one-half cup of aquarium water every 5 minutes until the
bag is nearly full again.
- Remove the coral or invertebrate from the shipping bag and
place it into the aquarium.
- When placing corals in the aquarium think about the lighting
conditions and the water flow in the area you plan to place
them. You might want to refer to the page from our website for
that particular coral to find out about its lighting and flow
- After you have placed the coral into position wave your hand
at it to create a strong current. If the coral stays put you
are done. If the coral falls or moves try to wedge it in more
securely. If the coral is secure then you don’t have to
worry so much about fish knocking it over.
- When placing stony corals make sure that only the dead portion
of the skeleton is touching the live rock. The portion of the
coral where it attaches to its skeleton is very delicate and
can be damaged if it is leaning against the live rock. This
can cause the coral to recede.
- Please note that many species of coral may take up to five
days to fully open and acclimate to your aquarium. If they remain
closed for more than a week try moving them to a different position
with different lighting and flow conditions.