Pre-ordering: Since many factors affect livestock availability from day to day and week to week, we encourage you to pre-order any livestock that is marked Pre-Order Now! There are two reasons some livestock are marked as pre-orders. One, the specimen has not yet arrived at our holding facility. Or two, the specimen is still acclimating.
Most pre-ordered livestock are shipped within 14 days. If for some reason we are unable to locate your pre-ordered item after ten days, we will call or e-mail you to discuss availability and give you the chance to either cancel your pre-order and receive a full refund, or let us keep searching. Pre-orders may not be cancelled until after the initial ten-day wait period. All items ordered with a pre-order item will wait to ship together.