ReefCentral.com

Quality Customer Service
My recent order with Vivid was my first online purchase of corals, so I was nervous about buying frags sight unseen. After my experience with Vivid I am more than willing to buy from them again in the future.

My shipment arrived when promised, but unfortunately my pink lemonade acro frag had broken into two half inch pieces in transit from shifting in the box. I immediately contacted Vivid explaining the situation and sending a photo of the pieces in the shipping bag. They responded that if the two tiny remnants did not survive in my tank they would refund the purchase price for that item.

I want to commend them on their level of customer service. They did not hesitate to offer to refund the purchase price of an item damaged in shipment, which is exactly what I would hope for from a quality business. I just wanted to share in case there are other first time online buyers considering Vivid as a coral source. - Alan

Thumbs up!!!
Placed my first order with you guys and it arrived today. I must say everything looks nice after getting acclimated and in the tank. The corals have nice polyp extension and the zoa's are already open! The fish looks nice and healthy also. Packaging was superb! Wanted to say thanks and will be making another order soon!

I'd also like to add the few times I spoke with you guys on the phone it was top notch service. Good job!

Thank you, Vivid!
I just received my first Vivid order (17539, haddoni and flame angel) and wanted to pass along my thanks. I couldn't be happier with the order. The shipment arrived in just a tad over 12 hours door to door travel time, the animals were in fantastic shape, acclimated quickly, and are doing great.

Good job, guys. I'll be shopping with you again.

CC

Customer Service
I bought a "NEXT REEF MR-1" Reactor a few months back.
I got a call a couple days later letting me know that they were out of stock and they offered to refund my money or I could wait.
I decided to wait they said they wouldnt get any till the end of the week like Friday.
That following Thursday it arrived.
I was suprised I think the way they handled this transaction was very professional and giving me the worse case senerio was really smart seeing how I got it a day earlier made me happy..
They even offered a comp on my next order.
Im very happy with thier customer service and would recomend them to others as I will also being doing bussiness in the future with them..
As for the NEXT REEF MR-1 Im very pleased awesome reactor for the price.

Vivid Aquariums, Inc Ref. order #17063
If anyone is second guessing ordering from Vivid aquariums don't they will take care of you!!! I wanted to thank them for the super customer support!!! I will be ordering from them again verry soon!!!

Thank you
I got my order yesterday and everything was great. I am very happy.

Thank you,

Dave

Review of service
Let me begin by saying this was the first time I have ever ordered fish online. There are a large number of store's within and hour or less from my house. I decided I wanted some larger, better looking fish. I purchased a large Harlequin Tusk and a large Blue Hippo Tang. I was worried about the shape the fish would be in once received. The customer service was fantastic I changed my order and tried to get a few different fish after I had placed my order. Sean and his staff were fantastic. I am sure that I was not the easiest customer, but everyone did whatever they could to ensure I was happy with my order. The fish look great, both are currently swimming around and eating in my tank as I write. More importantly their colors are fantastic. I cannot stress how impressed I have been with this whole process. I never thought that I would order online... But after this expiriance I would not hesitate to order again for one moment. Thank you guys again for a fantastic job

Jesse

Thanks dave from D teuton
A job well done.Everything looks good my anemones looks great.With weather at 10 degree they made it find. The packing was excellent.An they were still warm.......WOW................ Thanks

AustinReefClub.com

Vivid Aquariums Group Order TAKE 4!

...I'll let people chime in with pictures of what they got from vivid in the past. I've had GREAT customer service from them and MORE than generous frags so you won't be disappointed. MAKE SURE you check out their WYSIWYG picks. Chiu got one on the last order and I most stole it from him it was so big...

Nano-Reef.com

Vivid Aquariums

So being in charge of a couple of tanks that were set up as "instructional improvements" at the U of Iowa, I decided to set one up as more of a pacific wave base and one as a Caribbean biotope. The live stock for the Caribbean biotope has been going through sea life but the university has a very funny policy on pay pal so it is currently caught up in bureaucratic red tape. For the Pacific tank, I set out for a predominantly SPS tank and decided to go through Vivid aquariums for the corals and fish as they were considerably cheaper than Live aquaria. So how was it? REALLY GOOD! All of the corals came in above size listened on the site and extremely healthy. The fish are all active, eating, and fat. The shipping was done extremely well with the heat packs taped to the lid of a styrofoam container and each specimen was at least double bagged. They did forget one of the fish on the order, but when I emailed them to say that it did not come, but no longer wanted it, their immediate response was "no problem, sorry about forgetting the fish, and your credit card will be refunded the cost of the fish." No questions asked. Great communication, very speedy, overall very professional. I'd do business again with them in a heart beat.
I'll write up my take on Sea Life when the red tape is lifted. (This is more of knock on the university. I'm really looking forward to seeing what Sea Life is all about!)
 

More mail...

vivid staff,
received my order of french angel,magnificent rabbitfish,&blueline trigger. order came early & packaged very well.they were all larger than i ordered & after following the procedures provided they are doing & looking great in my 210gallon tank!they even started to eat the following day! thank you so much. great experience!!!!!!!!!

--Mike from Grayslake, Illinois

Dave, Hi. I just wanted to write to let you know all is well with the Panther Grouper, M. Grouper, the Lion and the Puffer. They have nearly doubled in size, are so healthy and I'm very proud of all. I have them together with a Niger Triger and Snowflake ell. I know my luck could easily change, but all is going well. I installed a protein skimmer a couple of months ago and that sure has helped in water quality. Thanks for all the help in the past.

--Petro from Spartanburg, South Carolina

Once again I can't get over the livestock you guys constantly sell. The Blue face angel is the perfect size and color and eating out of the box.
Thanks again,

--Paul from Howell, New Jersey

DAVE,
The PARROT FISH is beautiful and just the right size, THANK YOU for being always there when I need you.................

--Sal from Las Vegas, Nevada

Everyone at Vivid Aquariums,

Thanks for the great order. My corals arrived yesterday in good shape. Very professional packing helped ensure a safe delivery. All the corals look good, but a couple are outstanding for the price. All the corals are adjusting to their new tank and opening beautifully. I will definitely be ordering again soon!

Sincerely,

--James from Buda, Texas

Dave,
The live rock got here in good shape and I was surprised at the sizes and shapes when I opened up the box. Thanks for choosing the perfect live rock for my tank, the shapes and sizes where just what I need in there and it worked out just like I had planned. I will be planning future orders from you for all my aquarium needs.
thanks,

--Trey from Olive Branch, Mississippi

...I have the pleasure of being able to stop by Vivid Aquariums on my way home from work and must say I am very impressed. The web site is great, but the store is fantastic! There are at least 3 other LFS in the area where I have shopped; some bigger and one has been in business for over 30 years. Vivid Aquariums store is very bright, exceptionally clean, well stocked and has knowledgeable and friendly personnel - and it doesn't have that typical fish store odor. The other thing that really has me impressed is that I haven't seen any "dearly departed floaters" in any of his tanks which seems to be typical of other LFS. I have also observed David as he has received stock in as well as when he prepares it for shipment. Watching the care he uses as he does this has made me switch to making Vivid Aquariums my number one choice for my needs. They are always willing to chat, offer suggestions and give advice without any pressure. It is refreshing to have someone tell you NOT to buy something because it wouldn't be a good fit for the existing set-up.

I am gloating a bit cause I get to shop the store instead of having to order from miles away. I just thought I'd share what I have experienced first-hand.

Thanks,

--Steve from Los Angeles, California

I received my second order of fish from Vivid 4 weeks ago. Specimens meet or exceed quality of LFS. Now after quarantine they are doing great in my display tank.Thanks for your honesty and great service. Dave contacted me that he could not send a filefish as the one he had was ill. I delayed shipment due to weather and by the following week another filefish was in stock.

Thanks again!

--Michael from Redman, Washington

Extremely happy with order. Fish arrived very well packaged. I was surprised with how easy this was. Customer for life.

By the way I don't understand why all others don't have the fish shipped directly to them. They go to the local fish store the same way so why not freak them out 1 less time.....

I will be a good referral source.

Again, Very happy and everyone is enjoying there new
home.

--Mike from Canton, Michigan

Hello,

I received my order this morning!!! The Queen, Bicolor, and Flame Angel are all in perfect health, and they are GORGEOUS! I will be starting to add some corals and things to my tank pretty soon. SO, you guys will be hearing from me again in the near future. Thank you so Quality Customer Service My recent order with Vivid was my first online purchase of corals, so I was nervous about buying frags sight unseen. After my experience with Vivid I am more than willing to buy from them again in the future. My shipment arrived when promised, but unfortunately my pink lemonade acro frag had broken into two half inch pieces in transit from shifting in the box. I immediately contacted Vivid explaining the situation and sending a photo of the pieces in the shipping bag. They responded that if the two tiny remnants did not survive in my tank they would refund the purchase price for that item. I want to commend them on their level of customer service. They did not hesitate to offer to refund the purchase price of an item damaged in shipment, which is exactly what I would hope for from a quality business. I just wanted to share in case there are other first time online buyers considering Vivid as a coral source. - Alan y Customer Service My recent order with Vivid was my first online purchase of corals, so I was nervous about buying frags sight unseen. After my experience with Vivid I am more than willing to buy from them again in the future. My shipment arrived when promised, but unfortunately my pink lemonade acro frag had broken into two half inch pieces in transit from shifting in the box. I immediately contacted Vivid explaining the situation and sending a photo of the pieces in the shipping bag. They responded that if the two tiny remnants did not survive in my tank they would refund the purchase price for that item. I want to commend them on their level of customer service. They did not hesitate to offer to refund the purchase price of an item damaged in shipment, which is exactly what I would hope for from a quality business. I just wanted to share in case there are other first time online buyers considering Vivid as a coral source. - Alan y Customer Service My recent order with Vivid was my first online purchase of corals, so I was nervous about buying frags sight unseen. After my experience with Vivid I am more than willing to buy from them again in the future. My shipment arrived when promised, but unfortunately my pink lemonade acro frag had broken into two half inch pieces in transit from shifting in the box. I immediately contacted Vivid explaining the situation and sending a photo of the pieces in the shipping bag. They responded that if the two tiny remnants did not survive in my tank they would refund the purchase price for that item. I want to commend them on their level of customer service. They did not hesitate to offer to refund the purchase price of an item damaged in shipment, which is exactly what I would hope for from a quality business. I just wanted to share in case there are other first time online buyers considering Vivid as a coral source. - Alan or the care you take in selecting healthy, and beautiful specimens to ship. I appreciate it very much. Merry Christmas!!!!!!!

Thanks again,

--Travis from Hattiesburg, Mississippi

Hi!

I just wanted to let you know I really appreciate your beginners info. I have been trying to buy my husband the essential equipment for an aquarium piece by piece for the past two months (without him knowing). He knows tons about aquariums but I know nothing. I've been to every fish shop in Denver and everyone looks at me as if I've missed the boat because I'm not an expert.

I only wish I would've found your site sooner. It would have saved me a ton of time and probably money because of all the gas I wasted trying to get information around here. Thank you!

--Jenny from USA

i just wanted to say i think you vivid aquarium is the best marine site i have come across i haven't been in the hobby for long probably 8 months now but i have really learned a lot from the site you guys have many products and great live stock the flame scallops and emerald crabs that i got from you are still doing great i just wanted to share that with you and also please more tank ideal pictures.

--Rashica from Chicago, Illinois

Dave,

Once again you have exceeded my wildest expectations. The Declivis you found for me is an awesome specimen. He arrived in great condition. After about 2 hours of acclimation I quietly slipped him into the tank and he didn't even darken colors. He went middle of the tank cruising around as if he lived there since birth. Only my Cleaner Wrasse paid him any attention (Oh and talk about your myth's - that Cleaner is more than 2 years in my tanks).

Take your time on the Pink Tail, they may in fact be out of season, I cant recall. Its all good.

--John from Prince Frederick, Maryland

Dave

I just have to tell you how much I appreciate the help and care that you have given to me. As you know I have been stressing over the health of my new system. Especially my Bubble Tip Anemone. It has been hiding and not looking very good for quite some time. You assured me that You would replace it if it did not survive. Today I noticed that we now have two Bubble Tip Anemones. So I guess instead of you owing me a replacement. I should pay you for my second one.

I have witnessed the care that you take in preparing livestock for cross-country shipping and it's no wonder why your customers rave when they receive them. Thanks for just being there.

--Alan Strauss from Canoga Park, California

I just wanted to say thank you and let you know I am very happy with the shipment received. All the fish and shrimp arrived alive and in great condition and color. As I have ordered from many companies on line in the past I just wanted you to know I am most impressed w/your company. I will be ordering again from you soon. Thanks again.

--Nealey from Wichita, Kansas

I placed an order for two Linkia sea stars and a Med. Euphyllia on Tuesday.I recieved the animals promptly the next day and they were all exactly as I asked/hoped for!I only wanted to say that all is well and I hope my acclimation pays off for the sea stars and I have no doubts in my mind that the Hammer Coral will continue to be quite a little show piece. Thanks Again!

--J.H. from Terre Haute, Indiana

I just wanted to let you know my GBTA and Leather are just GREAT you are the first place I have ordered from and everything is doing just fantastic. I will be ordering from you from now on. Thanks For the wonderful creatures.

--Jim from Nanticoke, Pennsylvania

Dave, we just got the queen in and all I got to say is WOW, good selection we are very happy from the service start to finish, and fed ex also . We will now be ordering only from your company.
Thanks Again,

--Mikie from New York City, New York

Dave,

Thank you again for the order. They are beautiful, each and every one of them...My tank looks great with the Butterfly's. It added so much to the tank. I will send some new pics soon. My Dad loves his Parrot. You hit that one on the spot. He said it was PERFECT!!!!
Thanks again,

--Andrew from Chandler, Arizona

I just want to update you with my last order of the Rose anenome. It is huge and doing great.Thanks so much and will be placing another order soon.

--Robert from Medford, Oregon

I just want to thank you for the fish. They are very heathy and full of color.....I will be a return customer.... And i will recommend VIVID to all my friends.....

THANK YOU AGAIN

--Demetri from Concord, California

Hi from Delaware-

Just wanted to send some positive feedback upon having received my order from Vivid. Short and sweet, everything's been acclimated, fish looking fine and coral polyps already out and expanding. Great specimens, great packing job (it's pouring rain down here, but everything was nice and dry inside the box), and great customer service. Couldn't have asked for anything more. Thanks to the Vivid team for all the extra effort you guys put into your orders, your customers certainly appreciate it. Looking forward to future business.

--Joshua from Lewes, Delaware

Just wanted to thank you,for a great packing job.I was Impressed with your company,the girl that called was very nice also,and the fish are super!!!! all arrived in great shape,and the prices where very good also.
Thanks again

--Warren from Deland, Florida

Thank you so much for a great shopping experience. I thought it was wonderful yesterday that you had called to tell me that the fire fish were not up to par. Thank you for spending the time with me to choose additional fish to round out my order. I received the order this morning and everyone is settled nicely into the tank. I am very happy with the size and condition of the animals. I was really worried about the size of the peppermint shrimp as I have two adults already in my tank, but the two you chose were fine. They have been cruising the tank already, "dancing".

The skunks are beautiful. The larger one took a bit longer to recoop from the traveling, but it is now snuggled into the anemone and very happy. The gobies are very cute and are already setting up shop on the rocks.

Thank you again for a great experience. I will definitely be ordering more from you and will be directing my marine hobbyist friends your way!

Sincerely,

--Amy from Gasport, New York

Thought you would like to know my order arrived yesterday 45 minutes earlier than indicated on FedEx's tracking schedule! The fish were beautiffuly packed as usual, and all five were swimming in their bags. Four of them, the Clarkii clowns, the six-line wrasse and the psuedochromis are all over the tank exploring their new home. The Carpenter's wrasse scuttled into a cave in the live rock and has made only two brief appearances for food. From what I have seen of him he's a beautiful fish. The two Clarkii's haven't discovered the bubble tip anemone as yet but the way they swim around the tank they just might bump inti it!.

Thanks again for the great service.

--Dick from The Villages, Florida

Hi Vivid aquariums,
I am very pleased with your whole business. You have a great selection, great prices, and fast service. The day after I placed my order, I received a call to schedule the FedEx drop off time. Before I even got my fish, I was already pleased! My fish came packaged perfectly. I worked in the trade previously and have seen many specimens beforehand - and I must say, You sent me beautiful fish! I was actually a little surprised of the high quality you offer. You will get more business from me.

Thank you,

--Chris from Suffern, New York

Everything arrived in tact today. The Sargassum Trigger is absolutely a precious little guy. Good choice.

--John from Prince Frederick, Maryland

As I read through you testimonials I asked myself what could I say that was not said. Great friendly service, fair prices, excellent packing, health stock that was better than I could have dreamed of..whats left? Here it is, this is the 3rd internet supplier that I have ordered a harliquin Tusk fish from. the first 2 died soon after arrival. This guy came in with great color and vitality he was eating within 8 hours of arrival..they can take weeks to eat. He was social with his tankmates very quickly. His size was certainly larger than what I had ordered (thank you) I threw a pork chop in and he devoured it! LOL. I am so pleased to have found you folks and the only sadness is the thousands of dollars spent with less than standard vendors locally and on the net. I discovered you through Reef Central. Bravo.. a real on line LFS that is now on my corner!

--Ellen from West Bend, Wisconsin

...All of the corals from my last shipment are amazing. You have consistently chosen and sent the best quality specimens. I can't even find specimens of this quality anywhere I look. You have a customer for life with me. The 15 day guarantee is the best available and the livestock is the best quality...

--Brad from Fargo, North Dakota

Thanks for the GREAT shipment...I am seriously happy with the corals you sent...b-e-a-utiful!!!

--Joe from Topeka, Kansas

Hi,

I did like the specimens, and the shipping was flawless. I did indeed decide to come back for my fish!

--Jason from San Diego, California

Amy,

Thank you for the info below. I must say I am most pleased with your customer service. It is a rarity today and is greatly appreciated. I will do all my business with Vivid Aquariums going forward. Thanks again !

--Dave from Victor, New York

Once again you have exceeded my wildest expectations. All fish arrived in good condition. The butterfly pair is absolutely awesome and the perfect size to acclimate well to aquarium life. The Coral Beauty is one of the nicest specimens I've seen. I will keep you posted.
Thank you

--John from Prince Frederick, Maryland

I received my order and everything was great. I'm very pleased with all of my live and dry goods...

--Jennifer from San Diego, California

Thank you for the wonderful fish, amazingly they got here in perfect condition. You definitely eliminated any doubts I previously had about ordering livestock on-line. I also passed it on to a patron that was in the fish store I get my supplies from. I had to be careful because the owners have been nice to me; but I had to let them know that there was an incredible store on-line with big savings, good people, and they deliver right to your front door. So you may be getting another order
soon and I will keep spreading the word.

--Joseph from La Quinta, California

Dear Amy, Thank you so much for doing this for me. I will be ordering from Vivid in the future. My sisters fish are still doing great. My clown and undulate triggers have made their self to home with my other triggers. Everyone is happy and doing great. I just want to thank you agian.

--Susan from Wewahitchka, Florida

Phenomenal!!! The shipment arrived without incident and the livestock is an incredible addition to my new aquarium. I must admit to initial concerns ordering marine life over the internet; however, these concerns have been effectively alleviated. Thank you!

--Deb from Las Cruces, New Mexico

...Thank you very much for working with me on this delicate fish and sending me such a very healthy specimen. It has been a pleasure doing business with you and I look forward to doing more business with you. The personal phone call to set up the delivery date was top shelf.

Thank you,

--David from Fountain Inn, South Carolina

Dave and Crew,

WOW!!!! We know you guys always ship quality products and that's why we are return customers, but you have truly exceeded our expectations with this last shipment. Each coral, anemone and our new flame angel look well cared for - and they arrived in excellent condition. (your shipping detail is the best by far!) We can't thank you enough for the professional business manners you all have, and the beauty that you help add to our aquarium.

--Susie & Dean from Fall River, Massachusetts

...I can't even begin to say how happy I am with the order. The fish are remarkable, clean specimens. The Regal Angel is HUGE! As of just this evening I think that I've seen all the fish take food of some kind.

--John from Prince Frederick, Maryland

Dave, Amy,

Its almost a week now since I received my shipment. You guys are the best. All the fish continue doing well and appear to be eating heartily. Of the whole batch I am only a bit concerned about the larger of the Copperband Butterfly. She seems to spend more time in the corner more than she should. However I have seen her attempt food on occasion. The Emperor is quite friendly and even greets me when I walk in the room. The Regal is a bit more shy but eats very well and of a wide variety...My wife and I have decided we are not buying anymore fish unless they come from Vivid Aquariums.

Warmest regards,

--John from Prince Frederick, Maryland

Just wanted to let you know I just walked in the door from work. I couldn't wait to get home to see the Regal. The size is "Perfect". This is gorgeous fish, and the pink highlights on the tail fin. Wow. I am acclimating as I send you this. I must say that your shipping method is top shelf, the best I have seen so far. I was very hesitant of mail ordering such a delicate fish after seeing the condition of some the other stuff I have ordered from other places. But after seeing the care taken in this shipment, I will not hesitate to order from you again.

--David from Fountain Inn, South Carolina

Fish were outstanding , thank you.

--Nick from Raritan, New Jersey

Amy,

Thanks for everything. Customer service is awesome, keep it up.

--Doug from Woodstock, Georgia

Thanks. Service like yours makes it hard for me to understand why anyone would bother visiting a local store. I've been to them all, the ones around here, and none of them guarantee anything out the door. Most have attitudes. And your inverts arrive in better shape than they sell in their showrooms, at a lower price.

--Bob from Leesburg, Virginia

thanks dave and amy. i really appreciate good service, quality product, and happy people to talk to.

--Ellen from West Chester, Ohio

Hello Dave,

I just wanted to let you know that the recent order ( purple tang, purple mushroom, and green star polyp ) are all doing wonderful. As a matter of fact, the mushroom and polyp were opening within a couple of hours of being acclimated. These specimens are perfect. Thanks again for you help and support.

Thanks,

--Dave from Ocala, Florida

Just wanted to let you know how my last order is doing. The corals you sent were beautiful & doing great. The clam opened up right away and I just love him (or her). Thanks again for a great order.

--Jo Lynn from Nisswa,Minnesota

Dave, everything arrived in great shape. Looking forward to doing more business with your company. Thanks.

--Joe from West Hartford, Connecticut

Thank you Amy,
You are wonderful to deal with. It is no wonder you come highly recommended from a friend of mine who is an avid aquarist.

--Gwyn from Allentown, Pennsylvania

Hi Dave,

The clams are beautiful. Thanks again. I'll be doing more business with you in the future.

Sincerely,

--Randy from Conyers, Georgia

...I already told my friends from work about Vivid Aquarium and some other people from our church too.

Thanks again Dave,

--Ben from Cordova, Tennessee

Dave,

How many ways can you say thanks. Once again your speciems are excellent. Even with Fedex messing up the delivery and livering late all speciems acclimated perfectly and look incredible. I'll be placing another order in a couple weeks. There's no reason for me to leave the house to ever shop for saltwater. We have our place to go for all our saltwater needs.

Thanks,

--Robert from Dunedin, Florida

I just received my first ever order. I have to say that the livestock far exceeded even my most optimistic expectations. I simply could not be happier with my purchase. Lightning fast shipment with outstanding packing and instructions thateven I could understand. Thanks again, you will be hearing from me again!

--Charlie from Eugene, Oregon

"Over the many years that I have been a saltwater enthusiast I have dealt with just about everybody on the net and locally. I have been scammed and ripped off. I have also made some great deals. I have experienced retailers who are honorable and some not. I have had the experience of those retailers who back up their warranties faithfully and those that just stick it to you more and more. With Dave at Vivid I actually ran into a totally new situation. He is not only honorable and backs up his guarantee. But he is actually like that good friend down the road who talks saltwater with you to the wee hours. What I mean by that is Dave not only backs up his stock but he sincerely wants you to get want you want. Alive and healthy. If you want to do business with someone who truly wants to satisfy you and is not out for only the mighty dollar, contact Dave, he will steer you in the right direction and work hard to make sure you have the highest rate of success humanly possible.

Thanks again Dave for all you did. Everything looks great and is doing wonderfully."

--Van from Lafayette, Louisiana

"Dave & Amy:

Thank you so much for your help in choosing the right components and residents for my aquarium. The quality of your livestock and customer service is unmatched by any other company on the web. I will never order from another company again. Vivid Aquariums is the only store that has both great customer service and a quality product that truly lives up to their name, "Vivid". I wish you both the best and will be ordering again soon!"

--Donnan from Milledgeville, Georgia

"thank you for the service, i recieved the rose BTA live and healthy,with a nice little warming pad that im positive absolutely SAVED his life in the cold chicago area weather, this thing is still warm in my hand.

I look forward to continuing to do business with vivid aquariums and will make sure to recommend you guys to people i know at work, nursing school and online! heck, i may go and order another BTA from you people right now"

--Nollie from Algonquin, Illinois

"Thank you. I appreciate your help. Once again, your service has been excellent."

--Ryan from Troy, Michigan

"recieved order everything is beautiful and appears o.k. fish swimming and eating, clam opening and closing zoos opened so so far so good. Thank You for great order."

--Verda from Orlando, Florida

"Hi Dave, everything came today about 3:45 PM. Everyone has picked up tonight. I wanted to thank you for helping us with this group buy. You and your staff are WONDERFUL!! The corals, fish, invertebrates, EVERTHING is just beautiful stuff. Larger than I thought it would be.

I will be a continued customer of yours for a long time to come. I just wanted to send you a quick note to say thanks. I will be posting pictures of all your former stuff if you would like to see them in their new homes. I hope you get a lot more business from my neck of the USA now.

Talk to you soon."

--Todd from Woodstock, Georgia

"I appreciate your proactive stance towards customer satisfaction. I would much rather have a healthy specimen, whenever it is available, rather than having one that may not be a 100%. Once again, Thank You."

--Shafqat from Matawan, New Jersey

"I just wanted to write and thank you for the zebra eel you sent me earlier this week. He is amazing! It is much larger than I expected it to be and has already begun to eat! Anyway this was my best experience with an online vendor to date. Thank you again! I am looking forward to placing my next order."

--Donnan from Milledgeville, Georgia

"Received my order at 9:30 this morning.. Acclimated them all for 5 hours...so far all looks Great

I just wanted to say thank you for the GREAT service

PS I am a member of CVR (Central Valler Reefers) I will pass on my opinion of VIVID AQUARIUMS"

--Peter from Los Banos, Calfornia

"Hello. I wanted to let you know how impressed I am with the livestock I received and the great customer service you give. I have used two other internet sources for livestock in the past.(Including one that touts themselves as the premier and most reliable source anywhere.)Your specimens and pricing could not be any better. I was skeptical about the probability of livestock specimens actually being hand picked, however, you actually do! The Golden is beautiful, healthy and fat. The colors of the marble star blew me away. This is the most beautiful star I have seen compared to pictures anywhere on the net. This was my first order with you. You helped me with all of my questions and concerns. Dave and Amy are great! Thank you so much. I will purchase from you in the future."

--Terry from Acworth, Georgia

"Hi Dave
I picked up the corals and clam from FEDEX last night. I had been worried because I've had some issues with our local Fedex delivery man who leaves packages w/o being signed for......I followed your acclimation instructions and they ALL appear healthy and vibrant. Thank you for the beautiful corals and clam! I'm sure your packing protected them from the cold very well. I appreciate your efforts! thanks again"

--Ed from Gloucester, Massachusetts

"hey dave,thank you for livestock you sent me i was really happy!!i was really amazed that your fish looks times better than the local stores we have around here way better!!!thanks again!"

--Frank from Atlantic Beach, Florida

"I would like to thank you, For the beautiful fish u sent me, They all arrived safe and alive, and on time. It has been a pleasure doing business with u again."

--Salvatore from Chicago, Illinois

"Hi Dave,
I recieved the shipment and let me tell you how impressed I am! I have often done business over the internet and after a while you expect less than perfect results. Not so the case here. The packaging was excellent, the livestock in great condition and with little or no stress. AND SHIPPING WAS FREE!!! I will recommend you to all my friends. Thanks for a great transaction."

--Neil from Virginia Beach, Virginia

"When I opened the box containing my order, I thought I had the wrong order. The specimens are HUGH! A rose anemone the size of the one I received would sell for $90 at my local saltwater fish store! I'm starting a larger tank very soon; I know I'll be purchasing more items from Vivid Aquariums. Even with shipping costs, I still saved a lot of money! I love my little feather duster..it is pink; I'm so pleased. Oh!...the scallop has already started to open!

Many thanks"

--D Roberts from Summerfield, North Carolina

"8 people from the Mobile Reef Club have already come by to see the fish. I was totally impressed and so were they. I had absolutely no idea what to expect. The packing was incredible and the fish bags were warm to touch. Their acclimation to the new tank seems to be a success. I could not get over their size! I cannot wait to buy from you all again...and neither could my friends!

Thanks a million!"

--Pete from Mobile, Alabama

"Thanks for the incredible order. Coast to coast in less than 14 hours. Best specimens out there hands down. No reason to  leave your home or shop anywhere else online. Vivid  Aquariums is the place to get anything you need. My fish,  inverbrates, mushrooms, polyps were packed with perfection and looked like they just came off a perfect reef. Repeat business...Like I said there's no reason to go anywhere else.

Thanks again,"

--Robert from Dunedin, Florida

"Thanks for the order. Everything came through well and I was impressed with the livestock and packing quality. I've ordered from several online vendors but the livestock you picked is impressive. I feel you take more care with what you send than most. The mandarins paired up almost immediately. Let me know if you find a good quality smaller magnificent rabbitfish."

--Bre from Bellevue, Washington  

"Dave thanks for the promptness of your delivery and the great quality of your products. Both my girlfriend and my I love everything we got and me especially am amazed at the health and colors of all the fish especially the blue linkia stafish. Once again thank you and you will definitely have our business again."

--Paulo from Naugatuck, Connecticut  

"Great stuff! The rbta is a real beauty and so far seems to be doing great! The purple shrooms are awesome as well :).

What were you feeding the rbta? I would like to stay with what you guys were giving it and do you think trying to feed it tomorrow would be too early?

Thanks!"

--Jeff from Des Moines, Iowa